The Web Belongs to Everyone.

We combine site-wide automated scanning with the lived experience of real users with disabilities — catching what no scanner alone can find. Manual audits. JAWS & Deque expertise. Documented results you can stand behind legally.

Comprehensive Accessibility Services

From initial audit to full remediation support, we address every dimension of digital accessibility — websites, applications, documents, and native mobile.

Manual Accessibility Testing

Certified human experts evaluate your product against WCAG 2.2 A, AA, and AAA criteria — testing the actual user journey, not just the source code. Automated tools catch roughly 30% of accessibility issues. Our auditors find the rest.

Website Accessibility Scanning

Know where you stand before committing to a full audit. Our site-wide scanning service runs your entire digital presence — every page, dynamic state, and user flow — through our multi-tool engine powered by Deque axe-core and Level Access AMP. You receive a prioritized findings report mapped to WCAG 2.2 success criteria, severity-ranked and ready to hand directly to your development team. Available as a one-time baseline assessment or as an ongoing monthly or quarterly service to track remediation progress and surface regressions before they become legal exposure.

Screen Reader Compatibility Auditing

We test with JAWS (Freedom Scientific), NVDA, VoiceOver on macOS and iOS, and TalkBack on Android — across multiple browsers and real devices. Every interactive component is verified to work correctly with assistive technology, including custom widgets, dynamic content, and complex forms.

Automated Testing with Deque & Level Access

We integrate Deque's axe-core and Level Access AMP to establish a reproducible, documented baseline before human testing begins. This two-layer approach — automation for consistency, experts for depth — produces the most complete picture of your accessibility posture.

PDF & Document Remediation

The majority of PDFs in the wild are inaccessible to screen reader users. We tag, structure, and remediate your documents to full PDF/UA-1 and WCAG 2.2 compliance — from one-off reports to high-volume enterprise document libraries. Alt text, logical reading order, table structure, form fields, and bookmarks.

VPAT / Accessibility Conformance Reports

Government procurement and enterprise sales increasingly require a Voluntary Product Accessibility Template (VPAT) or Accessibility Conformance Report (ACR). We produce accurate, defensible reports against Section 508, WCAG 2.1 AA, and EN 301 549 — without inflating conformance claims that create legal exposure.

ADA Compliance Consulting

We help you navigate ADA Title II (state and local government) and Title III (businesses and nonprofits) digital requirements — including the DOJ's 2024 final rule establishing WCAG 2.1 AA as the binding standard for public entities. We explain what applies to you, what your exposure is, and how to close the gap.

Training & Developer Workshops

We train your developers, designers, QA engineers, and content creators. Sessions are role-specific, hands-on, and tailored to your stack — covering semantic HTML, ARIA patterns, accessible component design, keyboard navigation, and inclusive content writing. Live coding, real-product exercises, and Q&A included.

Mobile Application Testing

Native iOS and Android apps require specialized testing that web testing can't cover. We verify every interaction using VoiceOver (Apple), TalkBack (Google), Switch Access, and keyboard navigation across real physical devices — including custom gestures, native UI components, and media elements.

Our Impact by the Numbers

500 +

Audits Completed

98 %

Client Satisfaction

70 %+

Staff Are Disabled

12 +

AT Platforms Mastered

50

States Served

Certified Across Every Assistive Platform

Deep hands-on expertise in the assistive technologies your users depend on — and the professional tools the industry trusts for rigorous accessibility analysis.

  • JAWS
  • NVDA
  • VoiceOver
  • TalkBack
  • Deque axe
  • Level Access AMP
  • ZoomText / Fusion
  • Dragon NaturallySpeaking

The Universa11y Difference

Why Organizations Choose Us

  • 100% Human Auditors. Zero Bots. Every finding comes from a certified expert testing your product the way a real user does. Automated tools find around 30% of WCAG issues. Human testers find the rest — the context failures, the experience gaps, the barriers no scanner sees.

  • No Overlays. No Exceptions. We categorically refuse to use or recommend third-party accessibility overlay tools (UserWay, accessiBe, and similar). They are opposed by hundreds of disability advocates, they break with assistive technologies, and they create legal liability. Real accessibility is written into the code — nowhere else.

  • Plain-English Reports, Developer-Ready Fixes Every issue in our audit reports includes the exact element affected, the WCAG criterion violated, the severity level, and a specific, copy-paste-ready code fix. We write for your developers, not for compliance officers. Accessibility gets done faster that way.

  • Legally Defensible Documentation If a DOJ complaint or ADA lawsuit arrives, our audit reports and VPATs document your good-faith compliance effort — the specific steps taken, the standards tested, and the remediation progress made. We know what regulators look for, because we've been in those conversations.

  • Partnership, Not a One-Time Transaction Accessibility isn't a checkbox — it's an ongoing practice. We offer retainer-based monitoring, re-testing after remediation, sprint-embedded support, and long-term advisory relationships. We stay as long as you need us.

Accessibility Coverage by Method

  • Overlay Products ~ 15–20%
  • Automated Tools Alone ~ 30%
  • Auto + Basic Manual ~ 65%
  • Universa11y Full Audit 95%+

No audit achieves 100% — standards evolve and user needs vary. Our goal is the highest achievable, defensible compliance with expert-verified remediation support.

Standards We Test Against

  • WCAG 2.2
  • WCAG 2.1
  • WCAG 2.0
  • Section 508
  • ADA Title II
  • ADA Title III
  • EN 301 549
  • PDF/UA-1

About Universa11y

Universa11y (pronounced "universally") is a privately owned digital accessibility consultancy headquartered in Rehoboth Beach, Delaware. We were founded on a single conviction: the web should work equally and fully for every person — regardless of disability, assistive technology, or device. That conviction shapes every audit, every training session, and every line of remediation guidance we deliver.

Our team brings together certified accessibility professionals with deep hands-on expertise across the full range of assistive technologies — including JAWS and ZoomText from Freedom Scientific, NVDA, Apple VoiceOver, Google TalkBack, Dragon NaturallySpeaking, and Switch Access. On the tooling side, we work daily with Deque's axe platform and Level Access AMP, two of the most trusted enterprise accessibility management solutions in the field.

What truly sets our work apart is who does the testing. More than 70% of our accessibility professionals identify as disabled and use assistive technology in their own daily lives — not just in a lab environment. Our JAWS testers are JAWS users. Our VoiceOver testers navigate the world with VoiceOver. This lived experience is the most reliable quality signal in accessibility work, and it is something no automated scanner, no overlay widget, and no sighted-only team can replicate. When we say a product works with a screen reader, we mean it works — because our team depends on it to.

"Almost Accessible" Is Not Accessible

If even one person with a disability can't use your product, it's not accessible. Let's find out where you stand — and fix it, properly.